Delivery
Once you have placed an order with us we offer a quick, reliable delivery service using either our own fleet of vans to service Hampshire and the surrounding areas or quality national carriers to offer an excellent service Nationwide.
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A. | On any orders over £100 (excluding VAT) delivery within Mainland England, Wales & Scotland is FREE! On orders below £100 a £5.95 delivery charge applies.
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We do our utmost to package goods as safely as possible, however, due to the fragile nature of many of our products there are occasional breakages. If your goods are delivered by our own drivers they will, in most cases be able to resolve it at the time of delivery. For deliveries via a carrier, please accept the delivery and inform us of any discrepancies within 24 hours of the delivery by telephoning our Customer Services Team on (023) 92499070 or via email on sales@LicensedTrade.net
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Stocked items ordered before 2:00pm will be dispatched on a 24hr service. This is not a guarantee though and LTS cannot be held responsible for a carrier failure. If a next day Saturday delivery is required there would an additional charge of £14.95
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We have our own fleet of vans delivering regularly throughout Hampshire, West Sussex & Dorset. Outside of this area, we use a carrier company. For certain orders of large items, decorated items, or for large orders in general, delivery may be arranged direct from the manufacturer in order to get it to you as quickly as possible.
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A. | All prices shown are exclusive of VAT. Unless VAT exempt, VAT is added as you check out. |
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Whilst our business is geared towards wholesale distribution to the catering trade, we are happy to accept orders from members of the public who are keen to take advantage of our trade prices and catering quality products.
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Please contact our friendly Customer Services team who will be able to discuss the problem & arrange collection or a site visit where appropriate.
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What is your returns policy if I decide I don’t need something?
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1. Please click here to read our Returns Policy. 2. Click to download our Return Form. |